About Jackson Hewitt · Colonial Heights
Jackson Hewitt at 707 Southpark Blvd., Suite 5 is a neighborhood tax preparation office serving Colonial Heights, Virginia, located in the Best Buy and Target Shopping Center. The office is operated by Jackson Hewitt, a national tax preparation chain founded in 1982 by John Hewitt, a former H&R Block regional manager, in Norfolk, Virginia. The Colonial Heights location is open year-round and offers in-person appointments, drop-off service, and year-round support for tax questions, amendments, extensions, and IRS letters. English-speaking Tax Pros assist clients with individual income tax returns, self-employment and gig-worker taxes, refund advance loans, tax planning, and audit support.
The Jackson Hewitt office at 707 Southpark Blvd., Suite 5, in Colonial Heights, VA 23834 is one of thousands of Jackson Hewitt tax preparation locations across the United States, which trace back to a six-location Norfolk, Virginia business originally called Mel Jackson's Tax Service that John Hewitt and a group of investors purchased in 1982. John Hewitt, a former H&R Block regional manager who had started with Block in 1969, had built a computerized tax interview program with his father and, unable to sell it to existing tax services, renamed the business Jackson Hewitt and began selling franchises in 1986. The chain grew rapidly through retail partnerships, opening offices inside Montgomery Ward stores in 1989, Sam's Club and Walmart in the mid-1990s, and Kmart in 2000; it is now one of the largest tax preparation chains in the United States, headquartered in Jersey City, New Jersey, and led by President and CEO Greg MacFarlane. At the Colonial Heights location, English-speaking Tax Pros serve walk-in, appointment, and drop-off clients with a focus on identifying every eligible deduction and credit to maximize refunds. The office is open year-round — not just during tax season — and handles simple W-2 returns, complex situations including self-employment and gig-work taxes, cryptocurrency activity, rental income, and 1099 reporting. Available financial products include Refund Advance loans (offered during the January 2 – April 15, 2026 window, with an Early Refund Advance at select locations from December 11, 2025 to January 11, 2026), an Assisted Refund option, a Free Refund Recheck, the Serve American Express Prepaid Debit Card, and Identity Theft Protection. The office is backed by Jackson Hewitt's Maximum Refund Guarantee and Lifetime Accuracy Guarantee.
- In business
- Jackson Hewitt was founded in 1982; this Colonial Heights office operates as part of a chain with 40+ years of tax preparation experience.
- Owner
- Jackson Hewitt was founded in 1982 by John Hewitt, a former H&R Block regional manager. The current President and CEO of Jackson Hewitt Inc. is Greg MacFarlane. Individual Colonial Heights offices are operated as company-owned or franchised locations; specific local franchisee/operator ownership for this office is not publicly disclosed on the location's website.
- Serves
- Colonial Heights, Virginia and surrounding Tri-Cities area including Petersburg, Hopewell, Chester, Prince George, and the greater Richmond metropolitan region.
- Rating
- 4.8/5 (259 reviews on Loc8NearMe aggregated review data)
About the Colonial Heights Tax Office
The Jackson Hewitt office at 707 Southpark Blvd., Suite 5, in the Best Buy and Target Shopping Center is the local Colonial Heights, VA branch of Jackson Hewitt, one of the largest tax preparation companies in the United States. Tax Pros at this location are described as neighborhood tax preparers offering expert income tax filing services, with the ability to file taxes, amend returns, and answer tax questions. The office is open year-round and serves clients across Colonial Heights and the surrounding Tri-Cities area. Languages spoken: English.
- Located in the Best Buy and Target Shopping Center
- Suite 5, 707 Southpark Blvd., Colonial Heights, VA 23834
- Open all year (not just tax season)
- Walk-ins welcome; appointments recommended
- Drop-off service available
- English spoken
Office Hours
Per the Jackson Hewitt location page, this Colonial Heights office keeps the following weekly hours. Hours are subject to change during tax season, and customers are encouraged to call (804) 917-2500 or book online to confirm availability.
- Monday: Closed
- Tuesday: 10:00 AM – 4:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM – 4:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Tax Preparation Services
Jackson Hewitt Tax Pros at 707 Southpark Blvd. help clients file federal Form 1040 returns along with state income tax returns for Virginia, handle everything from simple W-2-only returns to complex situations including self-employment, gig work, and investment income. The team focuses on identifying all eligible deductions and credits to maximize refunds and applies Jackson Hewitt's Maximum Refund Guarantee and Lifetime Accuracy Guarantee to every return.
- Individual income tax preparation
- Simple tax return preparation
- Self-employed and gig-worker taxes
- Filing amendments and extensions
- Cryptocurrency taxes
- Tax planning and consultation
- Drop-off and go tax preparation
- In-person appointments
Financial Products and Support
In addition to standard tax preparation, the Colonial Heights office offers a suite of financial products and post-filing support. Refund-related products help clients access their refunds quickly, while add-on services provide ongoing protection and assistance if issues arise with the IRS.
- Refund Advance Loan (January 2, 2026 – April 15, 2026 season)
- Early Tax Refund Advance (select locations, December 11, 2025 – January 11, 2026)
- Assisted Refund
- Free Refund Recheck
- Serve American Express Prepaid Debit Card
- Identity Theft Protection
- IRS audit help and representation
- IRS letter help
- Worry-Free Guarantee
Individual Income Tax Filing
Tax Pros at this location prepare federal and state returns for W-2 filers, married couples (jointly or separately), parents with dependents, homeowners, investors, and people navigating big life changes such as marriage or new children. They file Form 1040 and the corresponding state return, claim credits like the Child Tax Credit (CTC), Child & Dependent Care Credit, and Earned Income Tax Credit (EITC), and apply deductions including mortgage interest, property taxes, student loan interest, HSA/FSA/401(k) contributions, and state and local tax deductions.
- Federal Form 1040 and state income tax return
- Multiple W-2s from more than one employer
- Child Tax Credit, Child & Dependent Care Credit
- Earned Income Tax Credit (EITC)
- Homeowner deductions (mortgage interest, property taxes)
- Student loan interest deduction
- Investment income and retirement contributions (HSA, 401(k), dividends, capital gains)
Self-Employment and Gig-Worker Taxes
For freelancers, independent contractors, rideshare and delivery drivers, gig workers, and small-business owners, the office handles self-employment tax filing. Tax Pros help clients report business income and losses on Schedule C, pay Social Security and Medicare taxes via Schedule SE, and report taxable earnings on 1099-NEC ($600+ directly from clients) and 1099-K ($5,000+ from payment processors). They also help identify deductions including a home office, car expenses, and the 20% Qualified Business Income Deduction.
- Schedule C and Schedule SE
- 1099-NEC and 1099-K reporting
- Side-gig, rideshare, and delivery driver taxes
- Home office and vehicle expense deductions
- 20% Qualified Business Income Deduction
Drop-Off and Go Service
For busy clients, the Colonial Heights location offers a Drop off and go service: customers leave their tax documents with a Tax Pro and don't need to wait in the office. The Tax Pro will call to review the final return, and the customer can e-sign the completed return at their convenience. Drop-off appointments can be booked online; clients who want a Refund Advance should mention it at drop-off so the Tax Pro can have all necessary bank documents ready to sign.
- Drop off tax documents and leave
- Tax Pro follows up by phone to review the return
- e-Sign the completed return
- Refund Advance documentation can be signed at drop-off
- Available year-round
Appointments and Booking
Jackson Hewitt recommends booking an appointment online or calling (804) 917-2500 to reserve time with a Tax Pro. Walk-ins are also welcome. Three appointment types can be booked: in-person tax preparation, drop-off tax preparation, and help with IRS letters.
- Book online at office.jacksonhewitt.com
- Call (804) 917-2500
- Walk-ins welcome
- In-person appointment
- Drop-off appointment
- IRS letter help appointment
Company History: Jackson Hewitt (Founded 1982)
Jackson Hewitt was founded in 1982 by John Hewitt, a former H&R Block regional manager who had started with Block in 1969. With his father, he developed a computerized program to streamline the tax interview process; unable to sell it to Block or other tax services, he and his wife assembled a dozen investors and purchased the six-location Mel Jackson's Tax Service of Norfolk, Virginia, renaming it Jackson Hewitt. The company grew slowly through the early 1980s, began selling franchises in 1986 (22 offices by the following tax season), opened inside Montgomery Ward stores in 1989, went public on NASDAQ in 1992, reached 900 offices in 37 states by 1993, and entered Walmart in the mid-1990s. By 1992 it was the second-largest tax preparation chain in the United States. After being acquired by Cendant Corporation in 1998, Jackson Hewitt is now a privately held company headquartered in Jersey City, New Jersey, and led by President and CEO Greg MacFarlane, operating thousands of locations including inside more than 2,600 Walmart stores.
- Founded 1982, Norfolk, Virginia
- Founder: John Hewitt (former H&R Block regional manager)
- Franchising began 1986
- Montgomery Ward partnership began 1989
- Walmart partnership began in the mid-1990s
- Went public on NASDAQ in 1992
- Acquired by Cendant Corporation in 1998
- Currently headquartered in Jersey City, NJ
- President and CEO: Greg MacFarlane
Customer Reviews Snapshot
The Colonial Heights office holds an aggregated 4.8/5 average rating across 259 reviews on Loc8NearMe, with frequent praise for individual Tax Pros (notably Priscilla/Priscilla Brown, Mark, Charles, Linda, Rob, and Helen). Multiple long-term customers mention returning for 20+ years, citing professionalism, patience, knowledge, and clear explanations of credits and deductions. The reviews describe the office as friendly, welcoming, and thorough, with walk-ins often accommodated.
- 4.8/5 average across 259 reviews (Loc8NearMe)
- Frequent praise for Priscilla/Priscilla Brown, Mark, Charles, Linda, Rob, and Helen
- Several 20+ year repeat customers noted
- Praised for explaining credits, deductions, and refund advance options
- Reviews dated April 2025 and later