About Charlotte Plumbing Masters · Charlotte
Charlotte Plumbing Masters is a locally-owned and operated plumbing company based in Charlotte, North Carolina, founded by Diyan Mitev and incorporated on May 17, 2016. The company provides residential and commercial plumbing services across Charlotte, Mecklenburg County, and surrounding communities including Huntersville, Matthews, Concord, and Pineville. Its team holds a dual license in North and South Carolina, includes a Spanish-speaking technician, and is known for same-day and emergency service, transparent pricing, financing options, and a one-year guarantee on work performed. They have built a 4.8-star reputation from over 370–450 Google reviews.
Charlotte Plumbing Masters was founded by Diyan Mitev, whose original trade was cabinetry and furniture building; when opportunities in that field proved limited, he pivoted into plumbing and built the company into a trusted regional contractor serving Charlotte and the broader Mecklenburg County area. Operating as Charlotte Plumbing Masters, LLC since 2016, the firm specializes in plumbing repair, drain cleaning, water heater service (including tankless), sewer line repair and replacement, leak detection, whole-house repiping, garbage disposal installation, sump pump installation, backflow prevention, and water filtration systems for both residential and commercial customers. The team's stated values include attention to detail, a customer-centric approach, dual North/South Carolina licensing, cleanliness on the job, financial flexibility through payment options and financing plans, and timely same-day and emergency service. Press coverage from 2025 describes the company as approaching nearly a decade of service and highlights its reputation for honest recommendations, fair pricing, and prompt response times across a growing Charlotte housing market. Real estate brokers, property managers, home warranty companies, and small commercial clients (such as an animal hospital mentioned in reviews) regularly call on the team, and the company is praised in customer testimonials for clear communication, professionalism, and standing behind a one-year guarantee on its work.
- In business
- Founded 2016 (incorporated May 17, 2016); nearly a decade of service as of 2025
- Owner
- Diyan Mitev (Member/Owner)
- Serves
- Charlotte, NC and surrounding communities including Mecklenburg County, Huntersville, Matthews, Concord, and Pineville; licensed to serve North Carolina and South Carolina
- Rating
- 4.8 out of 5 stars across approximately 371–458 Google reviews (figures vary by third-party listing)
About Charlotte Plumbing Masters
Charlotte Plumbing Masters is a locally-owned and operated plumbing company serving Charlotte, North Carolina, and the greater Mecklenburg County area. Founded by Diyan Mitev, the business is built on values of attention to detail, customer-centric service, dual-state licensing, cleanliness on the job, financial flexibility, and timely same-day and emergency response. The company describes itself as 'caretakers of your plumbing infrastructure,' not just contractors, and emphasizes sustainable practices, energy-efficient recommendations, and reducing water waste wherever possible. After nearly a decade in business, the team has served thousands of residential and commercial customers across the region.
Founder's Story: From Cabinets to Waterworks
The company's founder, Diyan Mitev, originally trained and worked in cabinetry and furniture building. When opportunities in that trade proved limited, he transitioned into plumbing, bringing the same precision and craftsmanship from his first career into the new one. That background shapes the company's reputation for thorough work, careful diagnosis, and clean installations. The story is featured on the About page under the heading 'From Cabinets to Waterworks.'
- Founder: Diyan Mitev
- Original trade: cabinetry and furniture building
- Career pivot into plumbing
- Hands-on approach continued as the company grew
Leadership & Team
The company is led by owner Diyan Mitev and supported by a team that includes John Raymond, Michal, Manuel, and a Spanish-speaking technician to serve the area's diverse community. The team holds dual North and South Carolina plumbing licenses and is trained on the latest plumbing codes, tools, and techniques. Real estate brokers, home warranty companies, and small commercial clients (including a Charlotte animal hospital mentioned in reviews) all rely on the crew for responsive, professional service.
- Diyan Mitev – Owner/Member
- John Raymond – Technician
- Michal – Team member
- Manuel – Team member
- Spanish-speaking technician on staff
Residential & Commercial Plumbing Services
Charlotte Plumbing Masters provides a full menu of residential and commercial plumbing services, performed by licensed and insured professionals using up-to-date tools and methods. Services range from quick fixes to complete plumbing system upgrades, with same-day response available for urgent issues.
- Plumbing repair – leaks, pipe damage, system issues
- Drain cleaning – slow or clogged drains
- Water heater repair and replacement – traditional tanks and tankless systems
- Sewer line repair – address sewer issues before they escalate
- Garbage disposal installation and repair
- Whole-house repiping
- Backflow prevention
- Sump pump installation
- Water filtration and water treatment systems
- Leak detection and repair
- Fixture repair and installation
Same-Day & Emergency Plumbing
Plumbing emergencies don't wait, and Charlotte Plumbing Markets offers same-day and emergency plumbing service in Charlotte, NC. The team responds quickly, arrives prepared with the right tools, and works efficiently to diagnose problems and complete repairs while minimizing disruption and preventing further damage to the home or business.
- Same-day plumbing appointments
- Emergency response
- Live scheduling by phone
- Transparent, competitive pricing
Service Area
Charlotte Plumbing Masters proudly serves Charlotte, NC, and surrounding communities throughout Mecklenburg County and beyond. The team's dual North and South Carolina licensing allows them to cross the state line for customers who need it.
- Charlotte, NC
- Mecklenburg County
- Huntersville
- Matthews
- Concord
- Pineville
- Surrounding communities in NC and SC
Why Choose Charlotte Plumbing Masters
The company highlights six core values on its About page that shape every job: attention to detail, customer-centric service, expertise and dual-state licensing, cleanliness, financial flexibility, and timely/convenient service. They back their work with a one-year guarantee and offer payment options plus financing plans so customers don't have to compromise quality for budget.
- Attention to detail – thorough approach from diagnosis to final inspection
- Customer-centric – clear communication and tailored solutions
- Expertise & licensing – dual NC/SC plumbing license
- Cleanliness – leave the space cleaner than found
- Financial flexibility – payment options and financing plans
- Timely & convenient – same-day and emergency service
- One-year guarantee on work performed
Customer Reviews & Reputation
Charlotte Plumbing Masters has earned a 4.8-star average rating across roughly 371–458 Google reviews (figures vary by third-party listings such as HomeSpotHQ and ServiceAgent.ai). The company is frequently the only plumber out of many contacted to respond, and customers highlight responsiveness, professionalism, clear communication, and a willingness to explain options in plain language. The firm works closely with home warranty companies, real estate brokers managing multiple properties, and small commercial clients. Diyan Mitev is repeatedly named in reviews as a standout technician who diagnoses stubborn problems, offers every possible solution, and completes work to a high standard.
- 4.8-star Google rating (~371–458 reviews)
- Positive reviews across Google, Facebook, and Yelp
- Frequent praise for Diyan Mitev and John Raymond
- Reliable response when competitors don't call back
- One-year guarantee on work performed
- Trusted by home warranty providers, real estate brokers, and small businesses
Contact & Location
The company's office is located on Plaza Road Extension in Charlotte, NC. Customers can schedule service by calling the main line, by submitting an online contact form, or by reaching out via the company's Facebook page. Email contact and additional phone numbers are also listed through directory sources.
- Address: 13534 Plaza Road Extension, Suite 127, Charlotte, NC 28215
- Main Phone: (704) 727-4110
- Additional Phones: (704) 949-2525, (704) 470-2345
- Email: [email protected]
- Website: https://www.charlotteplumbingmasters.com
- Facebook: facebook.com/charlotte.plumbing.masters
- Online contact form available 24/7