About AAA City Plumbing · Charlotte
AAA City Plumbing is a family-owned, full-service plumbing company founded in 1994/1996 by Dean R. Inkelaar and headquartered in Rock Hill, SC, serving Charlotte, NC and the greater Charlotte–Rock Hill metro across both North and South Carolina. The company holds master plumber licenses in both states and offers residential and commercial plumbing, drain cleaning, water heater service, septic systems, water filtration, and 24/7 emergency response. AAA City Plumbing is BBB A+ accredited, has been recognized on Angi's List, and holds the Rock Hill Buzzy Award along with multiple local service awards.
AAA City Plumbing has deep roots in the Carolinas. Founder Dean R. Inkelaar started the business in 1994/1996 with a single truck after working for other plumbing companies, determined to build a trustworthy operation where customers would always receive honest service and real value. Over three decades the company has grown to roughly 15–20 employees, but Dean Inkelaar remains hands-on — personally involved in every aspect of the business, from screening the technicians who represent the company name to overseeing job quality. Their motto, 'From a drip to a flood,' captures the full range of work they take on: any water, drain, or septic issue is fair game. The team is licensed, insured, and bonded, with master plumber licenses in both North and South Carolina, plus additional licensure for septic systems and backflow prevention. AAA City Plumbing serves both residential and commercial clients across a wide area including Charlotte, Concord, Gastonia, Huntersville, Monroe, Waxhaw, Kings Mountain (NC) and Rock Hill, Clover, Fort Mill, Lake Wylie, Lancaster, McConnells, York (SC), with 24-hour live answering and same-day appointments available for emergencies. They offer discounts to seniors and veterans, accept Visa/Mastercard/AmEx/Discover, and partner with Synchrony for financing. The company is BBB A+ accredited since 2010, recognized as a Preferred Top Plumbing Company on Angi's List in both Carolinas, and has received the Rock Hill Buzzy Award and other local service honors.
- In business
- 30+ years (founded 1994/1996; BBB lists business started 4/1/1996, incorporated 2/10/2005)
- Owner
- Dean R. Inkelaar, President and Founder
- Serves
- Charlotte, NC and surrounding Mecklenburg County; Concord, Gastonia, Huntersville, Monroe, Waxhaw, Kings Mountain, NC; Rock Hill, Clover, Fort Mill, Lake Wylie, Lancaster, McConnells, York, SC — the Charlotte–Rock Hill metropolitan area across both Carolinas
- Rating
- 4.8 stars on Birdeye (534 reviews); 4.73/5 on Porch (1,416 reviews); A+ BBB Accredited
About AAA City Plumbing
AAA City Plumbing was founded by Dean R. Inkelaar in 1994/1996 with one truck after he had worked for other plumbing companies and wanted to build an operation people could trust to always be honest and deliver real value. Three decades later the company has grown to 15–20 employees while still treating every customer's home with the same respect they give their own. Their catchphrase 'From a drip to a flood' reflects their willingness to handle any water, drain, or septic challenge. They are a member of the York County Regional Chamber of Commerce, BBB A+ accredited since 2010, and hold master plumber licenses in both North and South Carolina, plus additional licenses for septic systems and backflow prevention.
- Founded 1994/1996 by Dean R. Inkelaar
- Incorporated 2/10/2005
- Family-owned and operated
- 15–20 employees
- Dispatch from Rock Hill, SC; serves Charlotte, NC
Service Area
AAA City Plumbing serves the Charlotte–Rock Hill metropolitan region across both North Carolina and South Carolina. Their Charlotte-area coverage spans Concord, Gastonia, Huntersville, Monroe, Waxhaw, and Kings Mountain, while on the South Carolina side they cover Rock Hill, Clover, Fort Mill, Lake Wylie, Lancaster, McConnells, and York. They are licensed to perform plumbing work in both states.
- Charlotte, NC
- Concord, NC
- Gastonia, NC
- Huntersville, NC
- Monroe, NC
- Waxhaw, NC
- Kings Mountain, NC
- Rock Hill, SC (HQ)
- Clover, SC
- Fort Mill, SC
- Lake Wylie, SC
- Lancaster, SC
- McConnells, SC
- York, SC
Plumbing Services
The core plumbing offering covers repair, installation, and inspection for residential and commercial customers. Technicians are fully licensed, insured, and bonded, and the company emphasizes transparent upfront pricing with comprehensive estimates before any work begins.
- Plumbing repair (leaks, gurgling, odors, water sounds)
- Plumbing installation
- Plumbing inspection
- Plumbing maintenance and tune-ups
- Water line repair
- Sewer line service
- Water leak repair
- Backflow preventer installation
Drain & Sewer Services
AAA City Plumbing uses state-of-the-art equipment to clear stubborn clogs and restore proper flow to plumbing systems, including hydro jetting for the toughest blockages.
- Drain cleaning
- Hydro jetting
- Sewer line service
- Camera inspection / diagnostics (implied by service depth)
Water Heater Solutions
The company provides comprehensive water heater services — repair, maintenance, installation, and upgrades — covering conventional electric, conventional gas, and tankless systems from brands like Rinnai, Rheem, State, and others.
- Water heater repair
- Water heater installation
- Conventional electric water heater installation
- Conventional gas water heater installation
- Tankless water heater service
- Water heater upgrades
Septic Services
AAA City Plumbing is specifically licensed in septic systems, providing education, maintenance, and preventive care in addition to pumping and repair. Their septic offerings help homeowners avoid backups and extend system life.
- Septic tank pumping
- Septic tank repair
- Septic system education and maintenance
- Preventive septic care
Water Treatment & Filtration
Personalized water filtration, softening, and purification solutions are offered to improve home water quality, working with brands such as Moen and Kohler alongside their core plumbing lines.
- Water filtration systems
- Water softening
- Water purification
- Whole-home treatment solutions
Emergency & Same-Day Service
Plumbing problems don't wait, and AAA City Plumbing provides around-the-clock live answering with same-day appointments and 24/7 emergency response across their service area.
- 24-hour emergency live answering
- Same-day appointments
- Around-the-clock emergency dispatch
Why Choose AAA City Plumbing
The company differentiates itself through prompt service, certified and protected technicians (licensed, insured, bonded), and transparent pricing with no hidden fees. They offer discounts to seniors and veterans, accept major credit cards (Visa, Mastercard, AmEx, Discover), and partner with Synchrony for additional financing options.
- Prompt same-day and emergency service
- Fully licensed, insured, and bonded
- Transparent upfront pricing
- Senior and veteran discounts
- Visa / Mastercard / AmEx / Discover accepted
- Synchrony financing available
Credentials & Recognition
AAA City Plumbing has built a strong reputation through professional accreditation and local recognition across both Carolinas.
- BBB A+ Accredited Business since 5/25/2010
- Angi's List Preferred Top Plumbing Company (NC and SC)
- Rock Hill Buzzy Award
- Multiple local service awards
- York County Regional Chamber of Commerce member
- Master Plumber licenses in NC and SC
- Licensed in septic systems and backflow prevention
Contact
Reach AAA City Plumbing by phone, web, or in person. They dispatch from their Rock Hill, SC headquarters and maintain a Charlotte, NC office location for local service coordination.
- 24/7 Live Answering: (803) 604-3197
- Charlotte line: (704) 544-1909
- Rock Hill line: (803) 327-5171
- Office: 178 Grayson Rd, Rock Hill, SC 29732
- Charlotte office: 227 W 4th St, Suite 312, Charlotte, NC 28202
- Website: https://www.aaacityplumbing.com/