About American Pacific Mortgage · Portland
American Pacific Mortgage (APM), founded in 1996, is a national mortgage lender with over 2,500 employees and 350+ branches across 49 states. The company emphasizes creating meaningful customer experiences through both digital tools and personal, face-to-face service. APM offers a wide range of mortgage products including conventional, FHA, VA, USDA, and reverse mortgages, and is known for its customer-centric values: Show You Care, Straight Talk, and Unwavering Resolve. The company also runs APMCares, a nonprofit initiative enabling employees and partners to give back to communities through time and financial donations.
American Pacific Mortgage (APM) is a national mortgage lender established in 1996, serving customers across 49 states with over 2,500 employees and 350+ branches. Their mission is to create experiences that matter, combining digital convenience with personalized service from local loan advisors. APM offers a broad suite of mortgage products including conventional, FHA, VA, USDA, bridge, builder, and renovation loans, as well as reverse mortgages for seniors. The company emphasizes customer trust, transparency, and community involvement through its APMCares nonprofit, which supports local communities via employee-driven donations. APM’s core values include showing care, communicating honestly, and demonstrating unwavering resolve. Customer testimonials highlight their helpfulness, clarity, and responsiveness. The company is licensed in multiple states including OR, FL, KS, AZ, MT, CA, and WA, and is regulated by state financial departments and the NMLS (NMLS #1850).
- In business
- since 1996
- Serves
- 49 states
- Rating
- 5 stars (from 137,000+ customers)
Who We Are
Founded in 1996, American Pacific Mortgage (APM) is a leading national mortgage lender, proudly licensed in 49 states with over 2,500 employees and 350+ branches across the country. Our Mission is Simple: At APM, we seek to always be Creating Experiences That Matter™. Whether you prefer a seamless digital mortgage process using leading technology or value personal, face-to-face interactions with a local expert, APM delivers. Our dedicated Loan Advisors guide you through every step, ensuring a smooth and transparent journey to homeownership.
People Matter
APM offers a diverse range of specialty loan products tailored to today’s borrowers. Whether you need flexible income documentation options, have faced past credit challenges, own a unique property type, or have complex financial needs, we have lending solutions just for you. Our strength lies not just in our broad product suite but in the trust and loyalty of our customers. Discover why over 137,000 customers have rated us 5 stars— it's a testament to the exceptional service and experiences that define the APM mortgage journey.
Living Our Core Values
At APM, we know that it’s not what you say, but what you do that’s important. Our values define how we act and guide us in everything we do. Show You Care: We understand that what we do matters. We serve our teammates and customers with our full attention, intention, and purpose at all times. Sensitive matters will always be treated with sensitivity, and we will always exercise good judgement to make the honorable choice. Straight Talk: We communicate clearly, completely and relatively. We believe in delivering information that you need to know when you need to know it, and are willing to have the difficult conversations. We'll always responsibly share information and earn our customer’s trust. Unwavering Resolve: We are relentless in our approach to serve our customers and are willing to fight for what is right. We proactively seek solutions and will not quit. We do what it takes to allow us to go for the win in any situation, and will always stand behind our team and our clients.
Building Community Together
While many things matter to us, nothing is more important than fostering a supportive community of people working together to help our customers achieve the American dream. Take a look at what we’ve been up to! The Importance of Community: Connection is Our Currency. Building a strong, supportive community is essential for collaboration, innovation, and shared success, driving both personal and organizational growth. LEARN MORE. Diversity, Inclusion & Belonging: Our Commitment. Fostering a culture of respect, innovation, and fairness, and equal access to opportunities. LEARN MORE. Giving Back Every Day: APMCares. APMCares is a Nonprofit, founded to advance the company’s social responsibility initiative by providing the means for our employees and partners to serve our communities through financial and time donations. LEARN MORE.